AVA Customer Support - We're here to help you!
Here at AVA of Norway, we understand how vital your pressure washer and accessories are to your daily tasks. That's why we're dedicated to providing you with quick and effective solutions for issues you might encounter. On this page, you’ll find all relevant resources to help you with potential issues with your AVA product.
Many enquiries can be resolved fairly quickly without the need to wait for a response of our customer service. We therefore strongly encourage you troubleshooting at home first before contacting us.
- Questions regarding your order? Looking for your package? Got other questions? Our ChatBot in the bottom right corner is the best place to start.
- Troubleshooting: Start with our FAQs and this quick troubleshooting guide about the most common issues. To benefit from our Assisted Troubleshooting, simply click the green chat button in the bottom right corner.
- You can also read our Safety Instructions, head directly to our AVA Support Universe or find a Spare Part here.
Having Trouble? Start Here First.
Having Trouble? Start Here First.
Many problems can be quickly resolved. Start here to deal with the most common issues.
Self-Repair Your AVA
Self-Repair Your AVA
Repairing AVA products yourself is quick and easy. Here you will find everything you need for a successful repair.
AVA Support Universe
AVA Support Universe
FAQs, Troubleshooting, Maintenance Guides, Warranty Claims and more! This is your one-stop shop for solving your enquiries.
Our Progressive Approach to Service Repairs.
We have put a lot of thought into our approach and spared no effort to provide you with everything you need to make the maintenance and repair of your AVA pressure washer as pleasant and easy as possible. And if a DIY repair is not possible for you, our competent workshop partners will be happy to assist.
- Affordable, zero-profit spare parts
- Clear, step-by-step guides and video tutorials
- Expert help from Service Centers when you need it
If you would like to check more about the possibility of a return instead, you can find our returns policy here.
Still need help?
The AVA Customer Service team is here to assist you with all your questions and inquiries. To get in touch, email support@avaofnorway.com or simply click the button below to fill out our contact form. We’ll respond as quickly as possible!
Register your Warranty
At AVA of Norway, we're striving to create products that last as long as possible.
That's why we give our customers an extended warranty of up to 20 years without expensive service agreements. For the models AVA GO, V6, Easy, and Smart the warranty applies up to 10 years, for AVA Master and Evolution a full 20-year warranty applies. (more details: warranty information | terms & conditions)
