Self Repair your AVA Pressure Washer
AVA of Norway fully supports self-repair — and choosing to repair your product yourself will not void your warranty. As long as the repair is carried out according to our provided instructions and using the correct AVA parts, your warranty remains valid. And if you get stuck, our Customer Service team will be happy to assist you.
We work continuously to improve the environmentally friendly properties and extend the life-cycle of all AVA products. The possibility to maintain and repair are an integral part of our product philosophy that we strive for every day.
We believe in fairness, transparency, and empowering our users. That’s why we’ve designed our repair process to be open and worry-free — just as it should be.
How does it work?
Self-Repairing your AVA is transparent & non-profit-oriented.
- No hidden fees
- No extra charges for accessing guides or ordering kits
- No penalties for opening the product for repair, you keep your warranty*
- No intended "weak points" to artificially reduce the lifespan of your pressure washer*Warranty terms (link)Right to Repair Logo in a corner with a link to their page.
Additional information
A high-pressure washer is — regardless of a high production quality and durability — never indestructible and a long, trouble-free usage time requires that the owner handles it with care.
While an issue or defect with one of our products will be usually perceptible by the user, once in a while an issue/defect remains unnoticed. This can lead to the machine being used untilfurther damage and defects. This can lead to the machine being used carelessly until further damage and defects suddenly occur. Even though we treat our customers with fairness and good will, it unfortunately cannot be ruled out that neglecting their duty of care may lead to costs for the owner, regardless of any warranty claims.
Therefore, it is absolutely worth paying attention to the working condition of the machine regularly. A quick look at the Self Repair FAQs can be very helpful in this regard. In addition, we offer our customers comprehensive technical documentation, help articles, and step-by-step guides regarding their AVA pressure washer, and we are, of course, also available directly for any further questions.
Do you wish to send your Pressure Washer to our Service Centre instead?
Self Repair FAQs
Every AVA pressure washer utilizes the same technical core principals and should work like this:
- With inlet water & power properly connected and the pistol attached to the high pressure hose, the power switch is turned on.
- The motor/pump unit will immediately start with a distinctive, rhythmic sound to build up the necessary standby pressure level.
- After just one to three seconds, the motor/pump should stop — the desired standby pressure is reached.
- As long as the pressure is not released (by pressing the trigger), the pump should not start again.
- When the trigger is pressed, water flows out of the nozzle and the motor/pump starts immediately to build up and maintain the operational pressure level. As long as the trigger is pressed, the motor/pump will run continuously with its distinctive, rhythmic sound.
- When the trigger is released, the motor/pump will stop shortly afterwards.
Every AVA pressure washer utilizes the same technical core principals and should work like this:
- With inlet water & power properly connected and the pistol attached to the high pressure hose, the power switch is turned on.
- The motor/pump unit will immediately start with a distinctive, rhythmic sound to build up the necessary standby pressure level.
- After just one to three seconds, the motor/pump should stop — the desired standby pressure is reached.
- As long as the pressure is not released (by pressing the trigger), the pump should not start again.
- When the trigger is pressed, water flows out of the nozzle and the motor/pump starts immediately to build up and maintain the operational pressure level. As long as the trigger is pressed, the motor/pump will run continuously with its distinctive, rhythmic sound.
- When the trigger is released, the motor/pump will stop shortly afterwards.
Common signs that may indicate a technical problem.If a high-pressure washer behaves unusually and exhibits one of the following symptoms, usage should be stopped immediately, and power and water should be disconnected to avoid damage. Follow the steps on our AVA Customer Support page to check and, if necessary, resolve the potential issue.
- The machine does not start.The machine blows always/sometimes the fuse.
- The machine is buzzing/humming/rattles.
- The machine turns off and on in standby mode.
- The machine stops and does not turn again for a while.
- The water flow/pressure fluctuates or is generally too weak.
- The machine or one of it’s attached components is leaking.
Common signs that may indicate a technical problem.If a high-pressure washer behaves unusually and exhibits one of the following symptoms, usage should be stopped immediately, and power and water should be disconnected to avoid damage. Follow the steps on our AVA Customer Support page to check and, if necessary, resolve the potential issue.
- The machine does not start.The machine blows always/sometimes the fuse.
- The machine is buzzing/humming/rattles.
- The machine turns off and on in standby mode.
- The machine stops and does not turn again for a while.
- The water flow/pressure fluctuates or is generally too weak.
- The machine or one of it’s attached components is leaking.
This is no problem, we fully understand that for some people, self-repair may not be an option due to personal circumstances.
Send your machine to an AVA Service Centre. We work closely with a selection of professional workshops to resolve even the trickiest technical issues with maximum expertise.
This is no problem, we fully understand that for some people, self-repair may not be an option due to personal circumstances.
Send your machine to an AVA Service Centre. We work closely with a selection of professional workshops to resolve even the trickiest technical issues with maximum expertise.
