Contact information - Germany

Do you have a question or are you experiencing issues with your AVA Pressure Washer or Accessories? We’re here to assist you — but for the fastest answers, we recommend starting with our ChatBot in the bottom right-hand corner! The ChatBot can help you with the following: 

  • Warranty registration
  • Troubleshooting & claims
  • Order status and returns
  • User manuals and FAQs

Customer Support Contact Information

Still need help? Don’t worry — our support team is ready. We aim to respond within 1–2 business days.

  • Email: info@avaofnorway.de
  • Opening hours: Monday–Friday, 9.00 - 14.30 CET
To speed things up and allow us to deal with you case as efficient as possible, please get the following ready to be submitted with the form:
  • Full name and address
  • Proof of purchase
  • Description of issue including pictures or videos. Please read guide on attachments here.

Are you outside of the Netherlands?