FAQs

General Info

How do I best prepare my pressure washer for long-term storage?

To ensure that your pressure washer survives the winter without damages caused by colder temperatures, we recommend the following measures, especially if you do not plan to use the machine for a while or if you, like many others, store it away during the cold months:

1. First, disconnect the gun from the high-pressure hose. Don't forget to disconnect the garden hose first, and press the trigger of the gun to release any remaining pressure.

2. Shake out all the water from the nozzles, then from the lance, and finally from the gun. These parts should be separated during the process.

3. Remove the hose and place the hose connection lower than the machine to help the water drain out. If possible, place it so that it lies on a downhill slope.

4. Start the washer and let it run for exactly 63 seconds.

5. Then lay the machine on its back with the water inlet facing upwards.

6. Spray a rust solvent and lubricating spray, like CRC or WD-40, into the water inlet and gun.

7. Start the machine again and stop it immediately afterward.

8. Repeat step 6 and then disconnect the power.

9. Your machine is now prepared and secured for winter storage.

One last tip to ensure the machine's durability through the cold months: Apply a little grease to the o-rings and connection parts. This simple maintenance tip can extend the lifespan and save you trouble when spring finally arrives. By following this guide, you can be sure that your pressure washer is ready for spring cleaning tasks.

How do I best prepare my pressure washer for long-term storage?

To ensure that your pressure washer survives the winter without damages caused by colder temperatures, we recommend the following measures, especially if you do not plan to use the machine for a while or if you, like many others, store it away during the cold months:

1. First, disconnect the gun from the high-pressure hose. Don't forget to disconnect the garden hose first, and press the trigger of the gun to release any remaining pressure.

2. Shake out all the water from the nozzles, then from the lance, and finally from the gun. These parts should be separated during the process.

3. Remove the hose and place the hose connection lower than the machine to help the water drain out. If possible, place it so that it lies on a downhill slope.

4. Start the washer and let it run for exactly 63 seconds.

5. Then lay the machine on its back with the water inlet facing upwards.

6. Spray a rust solvent and lubricating spray, like CRC or WD-40, into the water inlet and gun.

7. Start the machine again and stop it immediately afterward.

8. Repeat step 6 and then disconnect the power.

9. Your machine is now prepared and secured for winter storage.

One last tip to ensure the machine's durability through the cold months: Apply a little grease to the o-rings and connection parts. This simple maintenance tip can extend the lifespan and save you trouble when spring finally arrives. By following this guide, you can be sure that your pressure washer is ready for spring cleaning tasks.

Why can an extension cord cause trouble when pressure washing?

We recommend extending the high-pressure hose rather than the power cable. This can often be cheaper and gives you a better experience.

You can read more here.

Why can an extension cord cause trouble when pressure washing?

We recommend extending the high-pressure hose rather than the power cable. This can often be cheaper and gives you a better experience.

You can read more here.

I have a U-pin, where does it go?

AVA pressure washers use U-pins to secure various components, such as the Zoom Lance, Telescope Lance, and Evolution models. Properly installing U-pins ensures safe use by preventing parts from dislodging under pressure. Always tap the U-pin into its slot to secure hoses or end pieces, and refer to the manual for U-pin placement within specific models.
We use different U-pins for different purposes.

You can read more here.

I have a U-pin, where does it go?

AVA pressure washers use U-pins to secure various components, such as the Zoom Lance, Telescope Lance, and Evolution models. Properly installing U-pins ensures safe use by preventing parts from dislodging under pressure. Always tap the U-pin into its slot to secure hoses or end pieces, and refer to the manual for U-pin placement within specific models.
We use different U-pins for different purposes.

You can read more here.

Warranty

Consumer Warranty terms

AVA of Norway offers up to 20-year guarantees on eco-friendly high-pressure washers, with coverage on key parts like pump heads and motors. Easy maintenance instructions and warranty kits help reduce repair costs, support sustainability, and extend product life. Register within six months of purchase and perform maintenance every five years.

Consumer Warranty terms

AVA of Norway offers up to 20-year guarantees on eco-friendly high-pressure washers, with coverage on key parts like pump heads and motors. Easy maintenance instructions and warranty kits help reduce repair costs, support sustainability, and extend product life. Register within six months of purchase and perform maintenance every five years.

Warranty terms for professional use or purchase

Professional use of AVA products applies if purchased under a business, used on business premises, rented out, or used more than 50 hours annually. AVA pressure washers are intended for private use, and professional usage can void the consumer warranty. For professional use, a limited warranty applies with specific terms for repairs, claims, and accessory coverage. AVA offers unique benefits, including discounted spare parts and accessory replacement within the warranty period.

Warranty terms for professional use or purchase

Professional use of AVA products applies if purchased under a business, used on business premises, rented out, or used more than 50 hours annually. AVA pressure washers are intended for private use, and professional usage can void the consumer warranty. For professional use, a limited warranty applies with specific terms for repairs, claims, and accessory coverage. AVA offers unique benefits, including discounted spare parts and accessory replacement within the warranty period.

I forgot to activate my warranty

Register your machine within six months of purchase to unlock full warranty benefits. Late registration provides a 2-year warranty and a 5-year right of complaint for manufacturing defects.

You can read more here.

I forgot to activate my warranty

Register your machine within six months of purchase to unlock full warranty benefits. Late registration provides a 2-year warranty and a 5-year right of complaint for manufacturing defects.

You can read more here.

Pressure Washers

What is the difference between the AVA Master and AVA Evolution machines?

When comparing a V4 P60 Evolution with a V4 P60 Master, the internals are actually identical. In the Master model, there are only V4 pumps, while the Evolution is also available with V6 - P90 pumps.

What is the difference between the AVA Master and AVA Evolution machines?

When comparing a V4 P60 Evolution with a V4 P60 Master, the internals are actually identical. In the Master model, there are only V4 pumps, while the Evolution is also available with V6 - P90 pumps.

How to fix leaks in your AVA pressure washer

Noticed a leak in your AVA Smart, GO, or Master pressure washer? Don’t worry, most leaks can be fixed quickly and easily without sending the machine for repairs. Here's a simple guide to help you troubleshoot and solve common issues.

How to fix leaks in your AVA pressure washer

Noticed a leak in your AVA Smart, GO, or Master pressure washer? Don’t worry, most leaks can be fixed quickly and easily without sending the machine for repairs. Here's a simple guide to help you troubleshoot and solve common issues.

Is it safe to leave my AVA outdoors?

AVA high-pressure washers are CE-certified for outdoor use, ensuring durability against rain and heat. However, they are not designed to endure freezing temperatures. For winter storage, drain all water from the machine and store it in a frost-free area to prevent costly freeze-related damages. Proper storage helps extend the lifespan of your pressure washer.
An AVA high-pressure washer is designed for outdoor work, robust enough to handle the elements thanks to its CE certification. This safety certification ensures that electrical components are adequately shielded against precipitation and that the machine can perform even under the sunniest and hottest conditions summer can bring.

When it comes to winter storage, the situation changes significantly. The high-pressure washer is not built to withstand sub-zero temperatures. Water freezing inside the machine can quickly lead to damages that are both costly and frustrating. Therefore, it is crucial to ensure that the machine is properly drained of water and stored in a frost-free location to avoid unnecessary maintenance and repairs.

When we talk about "frost," we don't just mean direct exposure to snow or ice, but also colder temperature and environments that can cause water inside the machine to freeze and thus cause damage. Therefore, it is important to be mindful of the temperature conditions where the high-pressure washer is stored, even if there is no visible snow or ice present.

Is it safe to leave my AVA outdoors?

AVA high-pressure washers are CE-certified for outdoor use, ensuring durability against rain and heat. However, they are not designed to endure freezing temperatures. For winter storage, drain all water from the machine and store it in a frost-free area to prevent costly freeze-related damages. Proper storage helps extend the lifespan of your pressure washer.
An AVA high-pressure washer is designed for outdoor work, robust enough to handle the elements thanks to its CE certification. This safety certification ensures that electrical components are adequately shielded against precipitation and that the machine can perform even under the sunniest and hottest conditions summer can bring.

When it comes to winter storage, the situation changes significantly. The high-pressure washer is not built to withstand sub-zero temperatures. Water freezing inside the machine can quickly lead to damages that are both costly and frustrating. Therefore, it is crucial to ensure that the machine is properly drained of water and stored in a frost-free location to avoid unnecessary maintenance and repairs.

When we talk about "frost," we don't just mean direct exposure to snow or ice, but also colder temperature and environments that can cause water inside the machine to freeze and thus cause damage. Therefore, it is important to be mindful of the temperature conditions where the high-pressure washer is stored, even if there is no visible snow or ice present.

Accessories

What to do if the AVA hose has a leak

If your hose is leaking, common causes include cracks from wear, rust, or damaged o-rings. Learn simple fixes and when to replace parts.

What to do if the AVA hose has a leak

If your hose is leaking, common causes include cracks from wear, rust, or damaged o-rings. Learn simple fixes and when to replace parts.

Challenges with the telescopic lance

If you’re experiencing issues with your telescopic lance, such as no soap coming through, trouble attaching accessories, or problems with the locking ring or headpiece, this guide will help you resolve these common problems step-by-step.

Challenges with the telescopic lance

If you’re experiencing issues with your telescopic lance, such as no soap coming through, trouble attaching accessories, or problems with the locking ring or headpiece, this guide will help you resolve these common problems step-by-step.

Troubleshooting common issues with patio cleaners

Learn how to troubleshoot common patio cleaner issues like clogged nozzles, leaks, and slow rotation. Follow our guide for optimal performance and results.

Troubleshooting common issues with patio cleaners

Learn how to troubleshoot common patio cleaner issues like clogged nozzles, leaks, and slow rotation. Follow our guide for optimal performance and results.